Right to Digital Access: Supreme Court Directs Changes in KYC Process for Disabled Persons
The Supreme Court’s ruling to calls for the revision of digital KYC norms to accommodate individuals with disabilities, particularly those with visual disabilities and facial disfigurement (such as acid attack survivors). The case arose from two writ petitions that sought to make the digital KYC process more accessible. The court emphasized the obligation of the state to create a digitally inclusive ecosystem that accommodates all citizens, particularly marginalized groups.Supreme Court of India directed the Centre and public entities like the RBI to revise digital KYC (Know Your Customer) norms to make them more inclusive for persons with disabilities. The court emphasized that the right to digital access is integral to the right to life and liberty under Article 21 of the Indian Constitution.
