SAMPANN–UMANG Integration:
The SAMPANN (System for Accounting and Management of Pension) pension management system has been integrated with the UMANG(Unified Mobile Application for New-age Governance) platform to provide digital access to key pension services for telecom pensioners.
- UMANG operates as a single unified platform under the Digital India initiative, offering Central, State, and Local government services via Android, iOS, and web.
- SAMPANN is a flagship digital pension platform developed and operated by the Office of the Controller General of Communication Accounts, dedicated to pension administration and financial management.
- Launched nationally in December 2018, SAMPANN represents a shift from system-centric to pensioner-centric governance by eliminating the need for physical visits.
- The platform digitises the entire pension lifecycle, including case processing, e-Pension Payment Order (PPO) issuance, payment disbursal, accounting, grievance redressal, and reporting.
- The initiative aims to enhance ease of access, transparency, and seamless delivery of pension-related information through a unified digital platform.
- This integration ensures round-the-clock availability of essential pension information, reducing dependency on physical offices.
- Pensioners can now retrieve their Pension Payment Order (PPO) number and check Life Certificate (LC) validity status through the UMANG mobile app or web portal.
- The integration is supported by DigiLocker connectivity, strengthening secure digital access to pension records and official documents.
