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National Quality Assurance Standards

National Quality Assurance Standards:

A total of 50,373 public health facilities across all States and Union Territories have been certified under the National Quality Assurance Standards (NQAS).

  • National Quality Assurance Standards is a comprehensive quality framework established by the Ministry of Health and Family Welfare (MoHFW).
  • It is aimed at ensuring and enhancing the quality of healthcare services provided at public health facilities.
  • It was initially focusing on District Hospitals to ensure safe, patient-centric, and quality-assured services.
  • NQAS are currently available for District Hospitals, Sub-District Hospitals, Community Health Centres, Ayushman Arogya Mandir–PHCs, AAM–UPHCs, and AAM–Sub Health Centres.
  • These standards are primarily meant for providers to assess their own quality for improvement through pre-defined standards and to bring up their facilities for certification.
  • These are broadly arranged under 8 “Areas of Concern” namely; Service Provision, Patient Rights, Inputs, Support Services, Clinical Care, Infection Control, Quality Management and Outcome.