Regulatory Sandbox : TRAI
The Telecom Regulatory Authority of India (TRAI) has issued significant recommendations for customer onboarding and the oversight of the Regulatory Sandbox (RS).
- Eligibility for the RS in the Digital Communication Sector is limited to Indian nationals or entities, aiming to promote innovative technologies, services, use cases, and business models.
- Customer onboarding in the RS requires specific voluntary consent, emphasising ethical and legal customer engagement.
- Adherence to the Digital Personal Data Protection Act, 2023, is crucial for customer onboarding and data processing, highlighting the importance of data protection laws and regulations.
- Applicants must disclose details of licensing or regulatory relaxations sought for testing purposes and provide a clear exit strategy for the testing phase, ensuring transparency and regulatory compliance.
- The oversight and governance of the RS is recommended to be managed by the National Telecommunications Institute for Policy Research, Innovation, and Training (NTIPRIT), with involvement from the Telecom Engineering Centre (TEC) and academic institutions as needed.
