SAMPANN Portal:

Controller General of Communication Accounts (CGCA) recently inaugurated the onboarding of all MTNL employees retiring in November 2025 onto the SAMPANN portal at the Office of Principal CCA, Delhi.
- System for Accounting and Management of Pension (SAMPANN), is a Comprehensive Pension Management System (CPMS).
- It is an initiative undertaken by the Controller General of Communication Accounts (CGCA), Department of Telecommunications, Ministry of Communications.
- It is an online pension processing and payment system for Department of Telecommunications pensioners.
- It brings the pension processing, sanctioning, authorisation, and payment units under a common platform.
- It provides direct credit of pension into the bank accounts of pensioners.
- The system has helped the Department in faster settlement of pension cases, improved reconciliation/auditing, and ease of accounting.
- Features:
- Direct disbursement of pension on a timely basis without intermediaries.
- Single window system for complete pension process.
- Online grievance management for the pensioners, reducing paperwork.
- Tracking of pension status from home encourages transparency and accountability.
- Faster processing of arrears and revision of pension.


