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Central Consumer Protection Authority (CCPA)

Central Consumer Protection Authority (CCPA):

The Central Consumer Protection Authority (CCPA) has initiated a country-wide campaign to prevent sale of spurious and counterfeit goods that violate Quality Control Orders published by the Central Government.

  • In this regard, CCPA has already issued directions to district collectors across the country to investigate unfair trade practices and violation of consumer rights concerning manufacture or sale of such goods.
  • Essential, daily use products which have been identified for the campaign are Helmets, Pressure Cooker and Cooking Gas Cylinders.
  • In furtherance to the campaign, CCPA has taken suo-moto cognizance against e-commerce entities found to be selling Pressure Cookers in violation to the Domestic Pressure Cooker (Quality Control) Order, 2020 issued by the Central Government under Section 16 (1) of the BIS Act, 2016 on 21st January 2020.
  • By the said Order, Domestic Pressure Cooker are mandated to conform to Indian Standard IS 2347: 2017 and bear the standard mark under a license from BIS with effect from 1st August 2020.
  • Rule 4(2) of the Consumer Protection (E-commerce) Rules, 2020 specifies that no e-commerce entity shall adopt any unfair trade practice, whether the in course of business on its platform or otherwise.
  • The Consumer Protection Act, 2019 has come into force from 20th July, 2020.
  • As provided in section 10 of the Act, the Central Consumer Protection Authority (CCPA) has been established w.e.f. 24th July, 2020.
  • The objective of the Central Consumer Protection Authority (CCPA) is to promote, protect and enforce the rights of consumers as a class.