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National Consumer Disputes Redressal Commission

National Consumer Disputes Redressal Commission:

The Supreme Court (SC) recently issued notice to two members of the NCDRC seeking explanation from them for issuing non-bailable warrants against the directors of a company, ignoring a previous interim order of the SC.

  • National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial commission in India which was set up in 1988 under the Consumer Protection Act of 1986.
  • Mandate is to provide inexpensive, speedy and summary redressal of consumer disputes.
  • Its head office is in New Delhi.
  • The Commission is headed by a sitting or a retired Judge of the SC or a sitting or a retired Chief Justice of a High Court.
  • NCDRC shall have jurisdiction to entertain a complaint valued more than two crore and also have appellate and revisional jurisdiction from the orders of State Commissions or the District fora as the case may be.
  • The provisions of this act cover ‘goods’ as well as ‘services’.
  • The goods are those which are manufactured or produced and sold to consumers through wholesalers and retailers.
  • The services are in the nature of transport, telephone, electricity, housing, banking, insurance, medical treatment, etc.