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Grievance Redressal Index 2022

Grievance Redressal Index 2022:

Unique Identification Authority of India (UIDAI) has topped among all Ministries/Departments for resolving Public Grievances in the ranking report published by the Department of Administrative Reforms and Public Grievances (DARPG).

  • UIDAI has been a top performer in the resolution of cases received through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS).
  • UIDAI is a statutory authority established in 2009.
  • Works under the jurisdiction of the Ministry of Electronics and Information Technology.
  • The UIDAI is mandated to assign a 12-digit unique identification (UID) number (Aadhaar) to all the residents of India.