Chakshu And The Digital Intelligence Platform : Department Of Telecommunications
The Department of Telecommunications (DoT) introduced two initiatives, Chakshu and the Digital Intelligence Platform (DIP), to combat spam and fraud calls through the Sanchar Saathi portal.
- Chakshu is accessible at sancharsaathi.gov.in/sfc, facilitating citizens to report suspicious communications.
- The platform allows users to report various types of fraud, including those related to bank accounts, payment wallets, SIM cards, gas and electricity connections, KYC updates, impersonation, and sextortion.
- The primary objective of Chakshu is to enable proactive reporting of suspicious activities, contributing to the prevention and mitigation of telecom-related fraud and spam calls.
- Telecom Regulatory Authority of India (TRAI) is working on developing an app for the Chakshu platform, further streamlining the reporting process for users.
- The DIP is a secure and integrated platform created by the DoT for curbing the misuse of telecom resources and data through intelligence sharing and information exchange among the stakeholders covering a wide spectrum of telecom service providers, law enforcement agencies (LEAs), banks and financial institutions.
- It would be a non-public data-sharing resource for “Telecom Service Providers (TSPs), LEAs, banks and financial institutions, social media platforms, identity document issuing authorities etc.