Grievance Redressal Assessment And Index (GRAI) 2022: The Union Minister of Public Grievances, and Pensions, launched the Grievance Redressal Assessment and Index (GRAI) 2022. Grievance Redressal Assessment and Index (GRAI) 2022 was conceptualised and designed by the Department of Administrative Reforms and Public Grievances (DARPG), Govt. of India. Objective is to present an organisation-wise comparative […]