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Calling Name Presentation (CNAP)

Calling Name Presentation (CNAP):

CNAP, or Calling Name Presentation, is a proposed Caller ID service by TRAI to reduce incessant spam and Unsolicited Commercial Communication (UCC).

  • It aims to show the caller’s name when receiving a call, similar to services like Truecaller.
  • Unlike crowd-sourced services, CNAP will rely on verified information from Customer Application Forms (CAFs) filled by subscribers.
  • TRAI recommends telecom providers maintain a database linking phone numbers with customer names from CAFs.
  • This initiative has raised privacy concerns among industry players, with suggestions for opt-in mechanisms and limitations to protect user privacy.
  • Unlike Truecaller, CNAP’s database will be based on verified information, potentially providing more accurate caller identification.